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Frequently Asked Questions
Answers to all your burning questions about our products, orders, samples and more, right here. Still got a question? Email us at hello@asteriastudio.com and we'll be in touch ASAP!
Orders
We currently are only able to ship to the United States, Canada and Mexico. We hope to add more countries to international shipping soon!
Many of our products are made to order, which means there can be an extended production time.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Since most of our items are custom made to order, we cannot offer refunds, except for in the case of product defects or incorrect orders. We want you to be 100% happy with your purchase, so please reach out to us at hello@asteriastudio.com with any questions or concerns about your purchase.
If you need to cancel or change your order, please reach out to us as soon as possible. In some cases we may be able to cancel or adjust your order before it has entered production, but we cannot guarantee. Once an order has entered production, it cannot be cancelled.
About Us
We partner with manufacturers and small business across the globe to create our products ethically and sustainably.
All of our prints are designed in-house by our founder Lizzie Campbell.
Wallpaper
We recommend measuring your walls to make sure you have an accurate idea of how much you will need. Next, use our Wallpaper Calculator to estimate how many rolls you'll need to buy.
We also recommend ordering 15% extra to be on the safe side!
Of course! In fact, we recommend it! Each wallpaper listing has an option to purchase an 24x24 sample size.
Gently wipe the wallpaper clean with a damp cloth.
Traditional
Traditional wallpaper means that it has to be installed using a special type of glue (not included), and the result is permanent. This makes it the best bet for long-term applications.
- High-end non-woven matte paper with slightly glossy finish.
- 24" wide rolls.
- Requires wallpaper paste (not included).
Peel and Stick
Peel and stick wallpaper is self-adhesive, meaning you don't need any special glue or wallpaper paste to install it. It essentially works like a big sticker – just peel off the backing and place where desired. Peel and stick wallpaper is perfect for renters, and can be removed easily without damaging walls.
- High-end polyester woven fabric with matte finish.
- 24" wide rolls.
- Self-adhesive.
Our peel and stick wallpaper is not recommended for damp areas such as bathrooms. It's possible to use traditional wallpaper in a well-ventilated bathroom. We recommend consulting a professional wallpaper installer about your particular space.
To the Trade
Yes! Our trade program is open to interior designers, decorators, stagers and anyone in the home industry. Visit this page to learn more and sign up.